As of August 29, 2025 all international shipments (under $800) entering the US are subject to a fixed Customs fee of $13 and a 15% tariff that has been imposed on all Ecuadorian products imported into the US.
These are billed by the US Customs Authority through either FedEx or DHL.
The recipient is responsible for payment and will be contacted directly by FedEx or DHL via mail, email or text message.
If you have any concerns about this notification being legitimate, please call 305-851-2308 or contact DHL or Federal Express directly.
Orders ship via express courier from Ecuador. Use a physical address: No PO boxes. Please confirm items before checkout.